Refund policy

Last updated: June 2026

Foundation Agape, Inc.
8417 NW 68TH ST, Miami, FL 33166, United States
Email: capixx87@gmail.com

We want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.

Return Window

We accept returns within 30 days of the date you received your order.

Eligibility for Returns

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it

• In its original packaging

• Accompanied by proof of purchase or order confirmation

Items that are damaged due to misuse, or items returned after the 30-day window, will not be accepted.

How to Initiate a Return

To start a return, contact us at capixx87@gmail.com with your order number and reason for the return. We will provide you with instructions on how to send the item back.

Refunds

Once we receive and inspect your returned item, we will notify you by email of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5 to 10 business days.

Late or Missing Refunds

If you have not received your refund after 10 business days, please first check with your bank or credit card provider, as processing times may vary. If you still have not received it, contact us at capixx87@gmail.com.

Exchanges

If you received a defective or damaged item, we will replace it at no additional cost. Contact us at capixx87@gmail.com with a photo of the damaged item and your order number.

Non-Returnable Items

Certain items may not be eligible for return, including final sale items clearly marked as non-returnable at the time of purchase.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or the wrong item was sent. We recommend using a trackable shipping method, as we cannot guarantee receipt of your returned item.